• Listen and respond with care and respect
• Explain the actions we will take to address the issue
• Keep your comments confidential at all times
• Follow up to ensure your concerns have been resolved
• Provide contact details for other organisations that can assist you if needed

Advocacy

Disability advocacy means acting, speaking, or writing to promote, protect, and defend the human rights of people with disabilities — ensuring they are respected, included, and valued  members of the community.

True advocacy is independent and free from any influence or conflict of interest between the advocate, their employer, or any party involved in the matter.

For more information about advocacy or to connect with an advocate, contact the Department of Social Services: