Privacy Policy for MedicOZ Hospital Management System
MedicOZ (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hospital management software, mobile apps, and related services (collectively, the “Services”).
1. Information We Collect
- Personal Information: Name, email address, phone number, login credentials, and payment details when you register or subscribe.
- Patient Data: Medical history, treatment records, test results, prescriptions, and appointment details entered by authorized healthcare providers.
- Usage Data: IP address, browser type, operating system, device information, and usage patterns to improve system performance.
- Cookies & Tracking: Non-personal data through cookies and similar technologies for analytics and security.
2. How We Use Your Information
- Provide and maintain the MedicOZ platform and services.
- Facilitate patient management, scheduling, and billing.
- Improve functionality, user experience, and security.
- Send service updates, notifications, and support messages.
- Comply with legal, regulatory, and auditing requirements.
3. Data Sharing & Disclosure
- - Healthcare Providers: Patient data is shared only with authorized doctors, staff, or clinics as required for treatment and management.
- - Third-Party Services: We may use trusted vendors for hosting, analytics, or payment processing, bound by strict confidentiality agreements.
- - Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.
4. Data Security
We use industry-standard encryption, secure servers, and regular audits to protect your information. While we implement strong safeguards, no method of transmission or storage is 100% secure.
5. Data Retention
Personal and patient data is retained only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data by contacting us.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to certain data processing.
- Request a copy of your stored information.
To exercise these rights, email privacy@medicoz.com.
7. International Data Transfers
If you use MedicOZ outside our primary operating country, your information may be transferred to and processed in other countries with data protection standards different from yours.
8. Children’s Privacy
MedicOZ services are intended for healthcare professionals and patients under authorized supervision. We do not knowingly collect data from children without parental or guardian consent.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.” Continued use of our services means you accept the updated terms.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
MedicOZ Privacy Office
Email: privacy@medicoz.com
41b Fairfax Road, Ingle Farm, SA5098, Australia